At http://family-friendly-security-systems.trustedstandard.com, known as Family-Friendly Security Systems (‘the Company’ or ‘we’), your privacy is a top priority. This Privacy Policy details our approach to handling personal data in accordance with various global privacy standards, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.
This policy is your guide for how we manage personal data across our website, applications, services, and products. Please be aware that this privacy policy does not apply to external platforms, applications, products, or services linked from our site, each with their own privacy practices.
Our privacy policy covers your interactions with us when:
- You use our applications and services as a registered user
- You visit any of our websites referenced in this Privacy Statement
- You engage with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect a variety of personal data to provide and improve our services, including:
- Account details you provide when signing up for our services
- Payment information required for service transactions
- Financial records for invoicing and accounting purposes
- Purchase history to enhance customer experience and service offerings
- Mobile device identifiers for security, verification, and enhanced features
- Location data where necessary for location-based services or support
- Feedback you provide to help us improve our products and services
- Social media information if you choose to link your account with us
- Product and service usage data to understand customer needs better
We gather this information through various means, including direct user input, interactions with our services, and automated technologies like cookies. Additionally, we may receive personal data from third parties who have obtained it in accordance with their privacy policies.
Our website uses cookies to enhance your experience, facilitate analytics, and improve performance. These cookies are categorized as Strictly Necessary for core functionalities, Preference for remembering user settings, and Analytics for tracking site usage. You can manage these cookies using our dedicated Cookie Manager tool.
We maintain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it securely.
To safeguard your personal data, we have implemented comprehensive organizational and security measures. This includes using encrypted communication channels and partnering with reputable third parties who commit to secure data processing.
As a company attuned to the needs of families, we are committed to respecting the privacy of children under 18 years old. We do not intentionally collect personal data from children in this age group.
You have rights under various privacy laws that may include access to your personal data, rectification of inaccurate data, request for erasure or restriction of processing, data portability, the right to object to certain types of processing, non-discrimination for exercising your privacy rights, filing appeals/complaints with relevant authorities, and withdrawing consent at any time. To exercise these rights, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy as necessary. Any changes will be reflected on our website for your review.
For questions, concerns, or to exercise your data rights, please contact our privacy team via email at [email protected] or by sending a letter to our postal address provided on our site. Your privacy and the protection of your personal data are our utmost priorities.